Kinic support

Support

Last Updated: July 24, 2026

Kinic provides support for Kinic Wiki and the Kinic Wiki ChatGPT app.

For questions, bug reports, or access problems, contact us at https://x.com/kinic_app.

1. Services we support

This support page covers:

Kinic Wiki.
The Kinic Wiki ChatGPT app.

2. Contact support

Questions about using a supported service.
Bug reports or unexpected behavior.
Problems accessing Kinic Wiki or the Kinic Wiki ChatGPT app.

3. What to include

To help us investigate, include:

Your device, operating system, browser, ChatGPT client, or other relevant environment details.
The action you were trying to perform.
What you expected to happen and what happened instead.
Clear steps that reproduce the problem, when possible.

Screenshots and exact error messages can be helpful, but remove private or sensitive information before sharing them.

4. Protect your secrets

Do not send passwords, private keys, seed phrases, API keys, or authentication tokens in a support report.

We do not need these secrets to investigate a question or problem. If you believe a secret has been exposed, revoke or rotate it through the service that issued it.

5. Response times

We aim to provide an initial response within 3 business days. Complex investigations may take longer, but we will provide an update when possible.

6. Privacy

For information about how Kinic processes and protects information, read the Privacy Policy.